Privacy Policy

At CrypKey, we value our customers' right to privacy. Any personal information provided to us by customers will be kept secure and used in accordance with the policy stated below.

CrypKey (Canada) Inc. is committed to safeguarding your privacy online. Wherever possible, CrypKey will provide you with details as to the type of information we wish to collect and how we plan to use it. You will be given a clear option to agree or not agree to such information being collected. If we require further information, we will clearly set out the information we wish to collect and the purposes we are collecting it.

1. What information do we collect?

CrypKey will collect such information as is necessary for the stated purpose for which we are collecting the information. For example if you purchase a CrypKey product online, we will require your name, address and credit card details to obtain payment. These are among the ways we may collect personal information from you:

Communications From You
You may write to us or email us providing your name and contact details and any other personal information contained in your message.

Customer Support/Contact Forms
You may telephone or email us in respect of technical assistance you require in respect of our products or information that you would like to receive relating to our products. Or you may fill out contact forms on our website to seek support or request additional information.

Email/Newsletters
From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in. We may send out newsletters to our customers and via our website providing articles and information.

Product Registration
Upon registration of a CrypKey product, you will be asked to provide certain information so that we can record you as an owner of CrypKey product to help us provide you with service and information. We require that you provide certain contact information but any other information is optional.

Purchases
If you wish to purchase CrypKey products online from our Secure Cart or by telephone, we will require sufficient information to complete the purchase including your credit card and contact details and an address for shipping.

2. Why do we collect information?

Our objective is to inform you before or at the time of collection as to the information we are collecting and the purposes for which we wish to use such information. We will seek your clear consent to your information being used for the stated purposes and will only collect such information as is reasonably necessary to achieve those purposes. CrypKey will clearly inform you as to information that it requires to proceed with the stated purpose and information that is merely optional. If you choose not to provide required information, CrypKey may not be able to comply with your request or provide certain services.

Product Registration
Information you provide upon registration will be used to keep a record of your product and will assist in providing assistance if you contact our customer support service. We will also use this information to inform you of any upgrades, new products or promotions that may be of interest to you. Also, when you download a product upgrade, your IP address will automatically be registered.

Product Purchases
When you purchase products from our Secure Cart or directly from our Customer Services department, we will use your information to process payment and ship the product to you.

Information Regarding CrypKey Products
It is important for us to receive feedback from our customers with respect to our products and any features you would like to see in future products. We will contact you to ask you about our products and also to inform you of upgrades, promotions and new products that you may be interested in.

Internal Analysis
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers including customer preferences and purchasing trends, which we may use for marketing purposes and in respect of operations and development.

Updating Information
We may contact you to ensure that the information we have in our records is current and to add additional information to complete your profile.

3. What security measures do you take?

We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to designated staff as necessary to carry out the stated purposes that we have communicated to you.

Encryption
Orders received online by CrypKey, including credit card information, encrypted using Secure Sockets Layer (SSL) Protocol for browsers that support 128-bit encryption. This technology ensures that your information is secure as it is sent over the Internet to our server.

4. What are cookies?

We may make use of "cookies" on our website. A cookie is a small text file that can be placed and stored on your computer's hard disc when you visit a website for record keeping purposes. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie); rather, it is an identifier used by the website that originally placed it on your hard drive.

The actual contents of the cookie information can be retrieved by the same server to identify the computer and to subsequently customize, monitor, or regulate the use of a site based on information stored on the host server. Therefore, cookies only identify the user's computer to the website, which may correlate other information, including personally identifying information, with the cookie.

We use cookies to allow us to automate access and the data entry functions of our website such as to correlate online ordering information for purchases you may make while at the website (if any), to tailor our website to your preferences or to interests, or customize promotions or marketing. In addition, cookies allow us to track use of our website to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update our website effectively. Most web browsers can either alert you to the use of cookies or provide the option to refuse to accept cookies entirely. If you are not sure how to do this or whether you have this option, consult the documentation that accompanied your web browser. Be aware that if you elect not to accept cookies, some parts of the website may not function properly or permit access.

5. Do links to our site adhere to our privacy policy?

We may offer links from our website to other websites which may be hosted by our co-branding partners or by unrelated companies which we think may be of interest to you. Such websites are not governed by this privacy policy and CrypKey makes no representation as to their practices for dealing with your personal information. We recommend that you check the privacy policy of all websites you visit at the beginning of your visit.

6. Can I ensure accuracy of my info, access or modify it?

We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your information to verify the information that we have collected in respect of you. You also have the right to request that your information be modified or deleted, including changes to any consent that you may have given us relating to information that you receive from us.

You may also at any time ask that your preferences be modified to either stop receiving emails or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests in respect of information that we may have archived as part our business operations.

7. How long will you retain or store my information?

We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you. When information is no longer required, we will ensure that all such data is removed from our database. We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.

8. How can I contact CrypKey concerning privacy issues?

Any requests for access to your information, modification of your information or questions in respect of this policy should be sent to the following email address: privacy@crypkey.com.

9. What are the terms of this website?

By using CrypKey services, accessing our website or purchasing our products, you are consenting to the practices relating to information collection and its use described in this policy.

10. Changes to Privacy Policy

We may change the terms of this privacy policy from time to time in order to reflect our practices and provide greater protection for your information. Any change to this policy will be clearly displayed on this website. Any changes to this policy will not have retrospective effect. Information collected by us will be dealt with in accordance with the provisions of our policy in effect at the time of collection.