Casper BlackBox The most exciting new CrypKey product to date is Casper BlackBox, an e-commerce solution that provides the ultimate in automated integrated software protection. Probably the most innovative option in automated software copy protection and license management today, Casper BlackBox is simply a very small computer, significantly smaller than a notebook computer. It connects to your network and is pre-configured to provide worry-free copy protection and license management seven days a week. Available in eRegister or eCommerce, Casper BlackBox combines CrypKey's proven copy protection with the popular Casper e-commerce solution, which automates transaction authorization and verifies credit card or prepaid serial number processing--and the hardware to run it. Casper BlackBox eRegister provides verification with serial numbers and Casper BlackBox eCommerce verifies credit card purchases before authorizing a CrypKey-protected product. Casper BlackBox not only costs less than employing a customer service representative, it allows you to customize your protection to both sell and market your software. It's simple. All you need to do is plug in Casper BlackBox... and let CrypKey do the rest.
The Computer & Technology Showcase (CTS) CrypKey invites you to visit us and participate in the technology event of the year being hosted at the Calgary Stampede, Roundup Centre, Hall D, Wednesday & Thursday, October 29-30, 10:00am-4:00pm. Try our slot machine demonstration and win a CrypKey t-shirt. Also, enter our draw to win a free CrypKey copy protection license worth $1,295.00 US. Please register at: http://www.techshows.com/calgary/register.html to have your badge waiting for you at the door. Registration for CTS closes at 12:00pm on Tuesday, October 28th. If you are unable to register, please print this invitation as proof of your complimentary admission to CTS and register onsite. CrypKey will be holding two seminars during the event: Wednesday October 29, 2003 Thursday October 30, 2003
Keeping CrypKey Current At CrypKey, we are constantly improving products to provide the best security and reliability possible. Keep your product up to date with the latest CrypKey release. To minimize the effort required to distribute CrypKey changes to your clients. Simply distribute the CrypKey engine file and CrypKey License service. An updated engine file (crp32001.ngn) contains all the relevant fixes, and you can easily provide the updated file to your customers. In addition, regardless of the version of CrypKey you use, always distribute the most current NT Driver (CrypKey License Service) files - setupex.exe and cks.exe. The CrypKey License Service is fully backwards compatible with older versions of CrypKey, and using the most recent version will ensure maximum compatibility with current operating systems and service packs. Please note the recent CrypKey security patch requires that you recompile your program. When in doubt about what is required to distribute an update, please feel free to contact CrypKey Support.
Getting the most out of CrypKey Technical Support CrypKey Technical Support wants to make your support experience as simple and fast as possible. We are currently reviewing our internal support system in order to improve our services and processes to deliver the best value to you. Our current support policy is to provide a response within 24 hours and all support is done by email unless otherwise requested. Technical Support is available from 8:00am - 5:00pm MST, Monday to Friday. CrypKey offers three methods of support: email, telephone, and by remote PC connections. Email support is included with your CrypKey Annual Subscription. Telephone and remote PC connections are paid priority services available upon request. In addition, there are some self-help resources that you can use to resolve your problems as quickly as possible. Here are some tips we recommend for making the best use of our support resources to save you time and money. 1) First, always check our Top Issues web page to see if the problem you are having is on the list. The URL for the top issues is: http://www.crypkey.com/support/knowldge/topissues/topmain.html 2) Search our online database. Tip: Enter a space to get a full list of issues 3) When requesting Technical Support, please include the .ckn file along with your Company information, and details about the problem you are having. 4) Please read responses carefully, answering all questions and providing all information required. Often a support issue drags on because we are not provided with the information or answers we need.
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Copyright (C) 2003 CrypKey Canada,Inc. All Rights Reserved. No part of this newsletter may be reproduced in whole or in part without prior written permission.
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:: October 23, 2003 CrypKey Quarterly Newsletter ::