CrypKey News is a newsletter for customers of CrypKey (Canada) Inc. This newsletter contains important information about CrypKey protection and the security of your software. Please review the following information and print this newsletter for your files. Welcome Company News Product News Feature Article Technical Support News Subscription Status Talk To Us Privacy

Welcome

Welcome to the latest edition of CrypKey News, the newsletter exclusively for customers of CrypKey (Canada) Inc.

Available Monthly

CrypKey News is now issued monthly rather than quarterly to keep you up-to-date on the latest CrypKey product and company news and information.

If you wish to opt out of this newsletter and no longer wish to receive CrypKey subscription information, please send a blank email to: optout@crypkey.com.

If you have any questions, please contact us at news@crypkey.com.

Moving On Up

CrypKey (Canada) Inc. is growing and expanding to serve you better. We recently upgraded to larger offices in the Devenish Heritage Building. Our new address is:

The Devenish Heritage Building 908 - 17th Avenue SW Suite 200 Calgary, Alberta T2T 0A3 Canada

Our telephone number has not changed and you can continue to reach us at the following coordinates:

Telephone: Fax: Sales Email: Support Email: Web Site:

1-403-258-6274 1-403-264-8838 sales@crypkey.com support@crypkey.com www.crypkey.com

New Product Releases

Casper 2.12 has now been released. The Site Key Generator (SKG) page has been fixed to eliminate the floating buttons.

New Product Features/Adjustments

At CrypKey, we are constantly working to adjust and develop our product lines to meet your needs. The following are new features we have added to our products:

1. Casper 2.12a

Please note the following new features added to Casper 2.12a:

• an updated time bomb license to avoid zero day license;
  
• adjusted session handling for CasperWeb;
  
• To reinstall, overwrite registry settings only if that setting does not exist.

• Support for Macromedia Flash executables
  
• Improved protection for Macromedia Flash files. CrypKey Instant has been enhanced with special algorithms that increase the security of Macromedia flash files. This makes CrypKey Instant unique in that it can be easily yet securely deployed to completely manage digital rights of this media.
  
  
• Chinese language support
  
• Option to hide Site Key so it is not displayed to user
  
• CrypKey Instant CommandLine (CIC). For power users of CrypKey Instant who don't want to fire up the GUI to reprotect a program, CrypKey Instant CommandLine (CIC) allows automation of the protection action of CrypKey Instant. CIC can easily be called from within a program, batch file, make file, integrated development environment, etc., and will run to completion without stopping for user input. This makes it simple to automate the protection step as part of your compile or maintenance routine.

CrypKey Offers New Support Options

CrypKey now offers three levels of product support via CrypKey Annual Subscriptions. Customers can order Silver, Gold or Platinum Annual Subscriptions for CrypKey SDK and CrypKey Instant, Casper eRegister and Casper eCommerce, and CrypKey accessory products such as CrypKey DAL (Distributor Authorizing License) and CrypKey SKGL (Site Key Generator Library).

CrypKey Annual Subscription offers the best dollar value to support your CrypKey-protected product when purchased prior to expiry date. Here's what the three different support levels provide.

CrypKey Platinum Annual Subscription

This premium package offers the maximum in support features, including:

• Access to CrypKey's toll-free hotline
  
• 2 hours of system design consulting
  
• 7 hours of telephone support
  
• 7 hours of remote access support
  
• Upgrades to the latest CrypKey product releases
  
• CrypKey online technical support
  
• Access to the CrypKey Support Database
  
• CrypKey monthly newsletters with new access info

• 3 hours of telephone support
  
• 3 hours of remote access support
  
• Upgrades to the latest CrypKey product releases
  
• CrypKey online technical support
  
• Access to the CrypKey Support Database
  
• CrypKey monthly newsletters with new access info

• Upgrades to the latest CrypKey product releases
  
• CrypKey online technical support
  
• Access to the CrypKey Support Database
• CrypKey monthly newsletters with new access info

Support Announcements

1. CrypKey Support Database Now Updated


2. New Support "Special Forces" Division

CrypKey announces its new "Special Forces" Support Division, a customer care initiative to help improve your support needs and queries. We have also made some improvements to our CrypKey Platinum and Gold Annual Subscription support packages. 1. We have a new specialist who will provide telephone and technical support to Platinum and Gold customers. 2. Platinum and Gold subscribers will also now have access to the CrypKey Yahoo! ID. 

3. More Support Help

To get the most out of CrypKey technical support, please review the following support page from our website: http://crypkey.com/support/support.html.


4. Renew Your Annual Subscription

We strongly recommend that you renew your CrypKey Annual Subscription to ensure access to the latest protection technology and password information.

Renew your subscriptions for CrypKey product support at http://www.crypkey.com/order/order.html.

This section is only available to CrypKey customers.

Share Your Ideas

Let us know of any topics you would like to see in upcoming issues of CrypKey News. If you would like to learn more about specific technical aspects of CrypKey products, please tell us.

Send your requests and suggestions to us at news@crypkey.com.

Questions?

We want to help you! If you have any questions about product subscription(s) or renewals, please call us at +1 (403) 258-6274 or email sales@crypkey.com.

You can also reach us using our website Contact Form at http://crypkey.com/contact/contform/contform.html